(NK73) Customer Success Manager
£30,000.00 - 45,000.00 Per Annum
Customer Success Manager
Financial Software
London/Hybrid
Apply Recruitment have currently partnered with a leading financial software organisation, an exciting and fast growing company who are well respected in their field. Due to growth, they are looking to appoint a Customer Success Manager to manage the on boarding and aftercare of their client base. This is a truly exciting product and a really unique opportunity for someone with a customer success or product support background to join a company that is embarking on significant growth.
This is a permanent position and a hybrid approach to working, you can work remotely with ad hoc travel in to their London office.
Ideally, you will bring skills and previous experience in the following:
· Track record in a Product Support / Customer Success role in an IT or FS environment
· Experience of on boarding and aftercare of clients (software / IT clients)
· Producing Help Centre Content (ideally)
· Ownership of Zendesk / Ticket Support
This is a key hire for this business and offering career progression beyond this point as the company grows. Salary on offer ranges from £30k to £45k plus package.
Please apply via the link for immediate consideration.