(RK140) Implementation Consultant

£35,000.00 - 45,000.00 Per Annum (Fully Remote Working & Benefits)

Implementation Consultant required for a fully remote SaaS business, working with some great household name clients, paying up to £45K + Benefits

Implementation Consultant required with a love of customer focus and customer success, working on enterprise level SaaS solutions for an impressive array of businesses.

You will be involved from initial on-boarding, implementation as well as ensuring a successful and long term customer relationship. This will see you feeding back customer feedback and/or ideas to the business and technical teams for new future enhancements.

During this you will also act as the customers first point of contact, looking into any bugs that arise (1st line support where possible) and strengths in Excel and SQL would be ideal.

Core understanding will be along as follows:

·         Strong Excel experience

·         SQL or aptitude and willingness to learn in role

·         Solid understanding of SaaS Solutions

·         Good understanding of Software Development Lifecycles

·         Able to work with Clients at all levels as well as closely with internal technical and development teams

You will quickly become a product specialist for the business, knowing the platform inside and out, as you build this team and ultimately keep all customers happy. 

To find out more, please click Apply and we will be in touch with more details